Lockouts · Waterloo
Lost Keys — Same-Visit Rekey
The spare under the planter by the side door is gone. Everyone in the family swears they did not take it, the planter has clearly been shifted, and you have no idea how long ago that happened.
Lost Keys — Same-Visit Rekey
In plain words
The visit runs in a steady order. On the phone you describe what was lost, which doors it opened and whether you have a way in. At the door the locksmith confirms your connection to the property, then walks it with you listing every cylinder. Each one comes off in turn, is repinned to the new key and refitted. The first key is cut to the new combination and checked in every lock, and the remaining copies are cut from it. Then every key is tried in every door with you watching, the count is agreed, and the new key code is written down for future copies.
How the visit goesYour purse was taken from the back of a chair at a restaurant. The cards can be cancelled by phone tonight, but the house keys were in the side pocket beside a driver's licence that shows exactly where those keys fit.
Waterloo
How the visit goes
How many keys, and who gets them
Before pins are touched, the number of keys is agreed, because that number is the whole point of key control. The locksmith asks who in the household or business needs one: each adult, a teenager, a caregiver, the neighbour who feeds the cat, the landlord, the cleaner. Each name gets a key and the total is written down. Anyone who had a copy of the old key but is not on the new list is, from that moment, simply someone without a key. Knowing the count on day one is what makes it possible, years later, to say with confidence exactly how many keys to this property exist.
Resetting a homeowner-rekeyable cylinder without its key
Some newer residential locks carry a small slot beside the keyway that lets a homeowner change the key with a learn tool, but only while a working key is in hand. When that key is the one that was lost, the locksmith uses the manufacturer's reset tool instead: the cylinder is pulled from the lock, seated in the reset fixture, and its internal sidebar and wafers are returned to a blank state. A new key of the right blank is then inserted, the learn tool sets the cylinder to it, and the lock goes back on the door taking the new key and rejecting the old one.
One key on the ring
If the house was keyed alike during the visit, the ring that goes back in your pocket is lighter. One key opens the front door, the back door, the garage entry and the gate. Each family member carries one thing instead of a jangle, and the question of which key goes to the dog walker has one answer. New doors added later, a shed or a workshop, can be pinned to the same code when they are installed. Guests and sitters find the arrangement easier too, and a single key is a good deal harder to lose than a bunch.
Lost Keys — Same-Visit Rekey
In the van
- Rekeying pin kit
- Pin tweezers and shims
- Plug follower set
- Code key machine
- Key tags and a key register
What affects the quote
Same fees day, night or weekend
1Time and day of the call
A weekday afternoon and a late evening or holiday call cost the same amount for a lost-key rekey. When a stolen wallet makes the visit urgent, the locksmith still confirms the exact figure on site, once the cylinders and keys needed have been looked at.
2Master-keyed building cylinders
A condominium or apartment suite cylinder on a building master system is pinned so the master still works, which takes coordination with management and a little more time than a stand-alone house door.
3Getting to each cylinder
Doors spread across a large lot, a suite up several flights behind a locked lobby, or a gated property with a padlock at the road add walking and waiting time that the quote allows for.
Lost Keys — Same-Visit Rekey: questions
I live in a condominium. Which locks are mine to rekey?
Your suite door is generally the one you can act on, and it may sit on a building master system, so the locksmith plans the rekey so the master still operates while the old change key stops working. Lobby doors, the parking gate, amenity rooms and the mailroom belong to the corporation; report a lost fob or key for those to the property manager, who deactivates or reissues it. The locksmith can help sort which is which.
Does the locksmith need to see the actual lost key, or just look at the lock?
Just the lock, and the door it is fitted to. A rekey works on the cylinder itself: the locksmith opens it, fits a new set of pins matched to a fresh key, and the old key stops working the moment that is done, whether or not it ever turns up again. Knowing roughly how the old key looked, cut on both edges, a chip on the head, a certain brand, can still help identify which cylinders in the house shared that key.
What should I do before the locksmith arrives?
Walk the property and note every door the missing key opened, including the garage, shed and gate. Gather any keys you still have, since a working key helps in reading each cylinder. Have identification and, for tenants, something showing the tenancy. Decide roughly how many keys you want and whether you would like all doors on one key. If a garage remote or building fob was lost too, mention it when you book.
Lockout Services
Lost Keys — Same-Visit Rekey near you
Every lock service we provide in Waterloo starts with the same first step, which is looking at the door properly before deciding anything. The individual pages below explain what that look involves for each job, how the work is carried out, and what to expect from the hardware afterwards.